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Buyers' guide

Step 1. Register with us for 24/7 access to My Area

  • To find your ideal property, we need to know your requirements. You can register with us either online, by phone or by visiting our offices..
  • Once you've registered with us, one of our consultants will assess your search criteria and send you details of suitable properties by email.
  • You'll have 24/7 access to My Area where you can amend your search criteria, email alerts, make offers, arrange viewings and more.

Step 2. How much can you afford?

  • Before you begin your search, it's advisable to arrange your finances and (if required) get a 'Mortgage In Principle'. This is a conditional offer made by a mortgage lender that they will "in principle" give you the loan you have discussed with them.
  • Our partners, a firm of professional, independent financial advisors, would be pleased to provide you with a free, no obligation consultation on what mortgage options are available to you, and the associated costs. Contact us to find out more.

Step 3. Put your own home on the market

  • If you're also selling your current home, it is advisable to put your current property on the market before looking for a new home.
  • This puts you in a better position, and increases your chances of buying your dream home before somebody else does.
  • We can help you sell your home. Click here to arrange a free, no-obligation valuation of your home or contact us.

Step 4. Start your property search

  • Begin your search here, or let us help you find the property you're looking for by registering here. We can keep you constantly up-to-date via email or a phone call, even before properties get listed on our website and portals!

Step 5. Viewings

  • This is the fun bit! Once you've found a property you'd like to view, you'll need to get in touch to book a viewing.
  • Book your viewing online...
  • 1. Register here
  • 2. Search for a property
  • 3. Click the button to “Book a viewing” found on the property details page.
  • This will take you to My Area and automatically add the property to your Portfolio giving you the option to select a preferred viewing time slots. Please note, that this time slot is an unconfirmed appointment. We will contact you to confirm the viewing.
  • Or if you would like to speak to one of our advisers, please call us on: 01294 313016

Step 6. Making an offer

  • Once you find your perfect property, in the first instance contact our office or pop in to see us. Or alternatively, you can make an offer through My Area or with your agent.
  • There will be a process of price negotiation and by working with us, both vendor and buyer can benefit from the expertise of our consultants, who will work hard to facilitate an agreeable outcome that delivers the best result for all.
  • At this point you may need to demonstrate that you can proceed by providing evidence of your mortgage in principle.
  • There are no legal obligations by either party until the offer has been submitted in writing from a solicitor.
  • Now is the time to instruct your solicitor to proceed with the conveyancing process and proceed with your mortgage application.

Step 7. Offer accepted

  • Confirm the agreed price with all parties
  • Confirm with your solicitor
  • Your property will now be under offer and taken off the market.

Step 8. Completion

  • Completion happens on the eagerly awaited “moving day” and when the full purchase price is transferred to the seller's solicitor. We will release the keys once the money has cleared in the seller's and solicitor's account.
  • Congratulations on your new home!
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